Regardless of the fact that the hosting service supplied by the different companies appears the same, each provider has a customized platform with its own modifications and different ways to accomplish certain tasks. In such a situation, an info-ridden knowledge base would be astonishingly useful both for people with little or no past experience and for technically proficient individuals who will at some point discover how given procedures are done, but will lose some time in the process. The objective of such a knowledge base is to make the service quick and easy to use, sparing users a lot of time and efforts. The result is more satisfied customers, since they can quickly find the info they’re looking for, and considerably less work for the client support staff, because usually the vast majority of the enquiries and issues that clients have are already described in the knowledge base. On the condition that the articles themselves are well-written and encompass more topics, you will be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Hosting

Our hosting packages include an extensive knowledge base where you can find info about all the complications that you might stumble upon and their solutions. You can discover how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you’re unable to send emails, for example. We have done our very best to be as thorough as possible and to cover all possible options so as to help you save time and effort and to provide you with different solutions for every single problem. The knowledge base features educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whilst if you prefer to browse through the entire article archive, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a detailed online knowledge base for all our current and potential clients, so in case you get a semi-dedicated server account from us, you’ll be able to find any info that you are looking for at any time. We have plenty of educational articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are simply 2 examples. Our how-to manuals will help you do anything you like – extract the contents of an archive, import a database, redirect a domain, etc. Moreover, we also have troubleshooting guidelines, which will allow you to find out what causes a certain problem and the feasible solutions for it. In case you aren’t able to send email messages or your domain returns a 500 Internal Server Error message, for instance, you can check our knowledge base and solve the issue very quickly. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.