If your hosting service provider supplies live chat support, you are able to speak with an agent live and find out helpful information or get a problem resolved timely. The main advantage of using chat rather than calling to consult with a live person is that you will need just a computer with world wide web access, so that you will not pay any rates when you are in a different country or state. Furthermore, it is quicker to copy and paste info for instance domains, usernames or error messages in other words details which are sometimes hard to share with the other side over the phone. The real-time chat is also a faster option to contact the hosting company's support team compared to using a ticketing system. Last, but not least, in the event that some issue requires a little more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, therefore you will not lose time - something that is not possible in case you are on the phone.

Live Chat Support in Hosting

As we believe that a lot of issues are often resolved if you chat with a live person, we provide a live chat service for all of our potential and current clients. The chat is available every single day and our customer care representatives can assist you with a variety of questions and situations. If you aren't our customer yet, you're able to learn more about our hosting packages and the website hosting platform in general in order to be certain that your web sites will run efficiently on our servers. If you already have an account and you've got some questions or you experience any issues with any of our solutions, you'll be able to join us on our live chat and we will supply you with the required details or assist you to troubleshoot the issue. You'll have to open a trouble ticket for some troubles that require more time or the assistance of a system administrator, but for numerous standard troubles you'll receive help right away.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with our semi-dedicated hosting, you will be able to get the answers for any questions you have or have numerous issues taken care of very quickly. The service is online every day, thus you can speak with a representative even on holidays and weekends. In the event that you're not sure which plan is better for your websites or if our advanced cloud hosting platform matches some system requirements, you may join the live chat before buying anything. If you're a present customer, you will be able to receive more information about account settings, billing issues as well as a number of common technical issues you may encounter, for example when you cannot install an e-mail account in a client on your computer system. Our live chat can save you time and effort no matter where you are or when you contact us.