Live Chat Support in Hosting
As we believe that a lot of issues are often resolved if you chat with a live person, we provide a live chat service for all of our potential and current clients. The chat is available every single day and our customer care representatives can assist you with a variety of questions and situations. If you aren't our customer yet, you're able to learn more about our hosting packages and the website hosting platform in general in order to be certain that your web sites will run efficiently on our servers. If you already have an account and you've got some questions or you experience any issues with any of our solutions, you'll be able to join us on our live chat and we will supply you with the required details or assist you to troubleshoot the issue. You'll have to open a trouble ticket for some troubles that require more time or the assistance of a system administrator, but for numerous standard troubles you'll receive help right away.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we supply with our semi-dedicated hosting, you will be able to get the answers for any questions you have or have numerous issues taken care of very quickly. The service is online every day, thus you can speak with a representative even on holidays and weekends. In the event that you're not sure which plan is better for your websites or if our advanced cloud hosting platform matches some system requirements, you may join the live chat before buying anything. If you're a present customer, you will be able to receive more information about account settings, billing issues as well as a number of common technical issues you may encounter, for example when you cannot install an e-mail account in a client on your computer system. Our live chat can save you time and effort no matter where you are or when you contact us.