You'll find plenty of hosting providers on the market today, still many of them are resellers that have limited resources, particularly in terms of support. A way to distinguish them is the option to contact the company by phone. The type of support that you'll receive through this method of communication may vary based on the supplier - several of them provide you with experienced telephone support, others offer basic and customer support only because some issues are more time-consuming and it's far easier to be resolved via a support ticket, particularly if the issue needs to be escalated. Still, it's good to find that you can reach your hosting provider because there are various small-scale matters that can be taken care of effortlessly and in a timely manner with a telephone call, not mentioning that you are able to get more information about the services before you become a customer.

Phone Support in Hosting

Our hosting packages feature phone support 14 hours a day even on official holidays, which means that if you do not have an account yet, you will be able to call us and find out more about our solutions or if we meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you can contact the number that is closer to you. If you're an existing customer, we can assist you in a timely manner with all the general and billing matters and with numerous tech issues so as to save you time and efforts - we acknowledge the fact that often it is more convenient to consult with a live person to get things done right away. Of course, some issues simply cannot be taken care of on the telephone, so if this is the case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

When you want additional information regarding the semi-dedicated hosting that we provide, you are able to call some of the three support lines we have around the globe - in the United States, the UK and Australia. In this way, you will be able to check ahead of time whether our solutions will be suitable for your web sites. If you are already our customer and you own a semi-dedicated account, you're able to contact us over the phone for 14 hours daily about any billing or basic queries. For strictly technical issues you can use our ticketing system to get in touch with our tech support because sometroubles just need additional time to be resolved, still we will assist you on the phone with lots of minor tech problems as well, saving you efforts and time.