Phone Support in Hosting
Our hosting packages feature phone support 14 hours a day even on official holidays, which means that if you do not have an account yet, you will be able to call us and find out more about our solutions or if we meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you can contact the number that is closer to you. If you're an existing customer, we can assist you in a timely manner with all the general and billing matters and with numerous tech issues so as to save you time and efforts - we acknowledge the fact that often it is more convenient to consult with a live person to get things done right away. Of course, some issues simply cannot be taken care of on the telephone, so if this is the case you can take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
When you want additional information regarding the semi-dedicated hosting that we provide, you are able to call some of the three support lines we have around the globe - in the United States, the UK and Australia. In this way, you will be able to check ahead of time whether our solutions will be suitable for your web sites. If you are already our customer and you own a semi-dedicated account, you're able to contact us over the phone for 14 hours daily about any billing or basic queries. For strictly technical issues you can use our ticketing system to get in touch with our tech support because sometroubles just need additional time to be resolved, still we will assist you on the phone with lots of minor tech problems as well, saving you efforts and time.