Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support in time is our top priority, so that we backup each Linux hosting plan with a 1–hour ticket resolution warranty. As soon as you present a ticket or post an email, our user support staff will do all they possible can to generate the most acceptable resolution for your case and to offer advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any concern you could have involving our offerings. We have got qualified professionals present all the time to present help at any time when necessary. You can utilize the ticketing system or drop an e–mail anytime, or pick–up the telephone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Jeody’s Control Panel has a wide–ranging know–how base which is incorporated into all areas. In each area, you’ll find a Help press button which will load for you a group of step–by–step lessons on how to make use of a selected feature or accomplish a selected action. Additionally, we have produced short training online videos as a way to get a better idea of the Control Panel’s interface.