Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Our tech help and support team is on–line round the clock to respond to all of your help questions. Every single ticket you send to us shall be answered within no more than sixty minutes. If your problem demands assistance from one of our administrators, we will address the ticket to the technician in charge and will inform you that the issue is under control.

  • Top quality support service

  • Top–class Customer Support Service

  • We give you 24x7 tech help and support through a super–fast ticket platform included in your Control Panel. You may e mail us whenever you want about any of the programs that come installed in advance on the virtual server, which include the desired Linux OS version, the server administration panel and our custom produced Site Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Site Control Panel that is included totally free along with your virtual server, you’ll discover a practical Help zone, that features everything you need to be informed on when organizing your sites and programs. We have introduced a wide range of how to articles and reviews and video guides that present the common site supervision duties in an easy–to–understand fashion.