A 99.9% Server Uptime
The primary benefit of establishing your very own hosting system is that you do not need to be worried about compatibility issues – you design a special set of software apps in such a way as to be compatible with a specific set of hardware elements. The end result is something significantly more solid and reliable, since there are fewer potential chances of failure. We have built our cloud hosting system using time–proven hardware parts along with a heavily modified version of SELinux in an attempt to set up a fully safe environment for your own sites.
That is why, with all our Linux hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s vital to also build your own network architecture. This is the reason why we set up a custom internal network in each one of our data center facilities. Relying on topflight Juniper switches and routers, our internal network allows for stunningly fast data transmission speeds and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, regardless of which web hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are disappointed with our services, or if you find them inadequate, or if you decide that you should have a Linux VPS rather than a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domain names even when you delete your hosting account with us.
24/7 Technical Support
If you have a hosting firm, your technical engineers are of fundamental importance. That is the reason why we have meticulously chosen a highly qualified group of customer service technicians, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are replied to in less than 60 minutes and our average ticket response time is just 20 minutes!